Off-Platform Cash Transaction Rules

Veröffentlicht am 13. Apr. 2023Lesezeit: 4 Min.

*Please note, this rule only applies to HKD and TWD Trade.

Basic Principles

Offline cash Trade of cryptocurrency means that buyer and seller meet offline for a face-to-face cash transaction.
When user choose offline cash Trade during P2P Trade, it means they implicitly accept the 'Offline Cash Trading Rules' and understand and bear all risks and responsibilities.
OKX does not directly or indirectly participate in offline cash Trades between parties and assumes no responsibility for potential risks and financial losses.
In case of disputes, customer service will only process them based on the publicly disclosed trading rules and the chat records of both parties' orders.
During the Trade, both buyers and seller must retain proof of cash payment. Proof can be in the form of videos, formal contracts, or chat conversations, but it must clearly show the ID information of both transacting parties and whether payment has been completed. For example: when recording a video, clearly record the order information on both parties' mobile phones (or both parties holding valid ID), and have both parties jointly confirm in the video whether payment has been completed.

Buyers should note:

  1. When conducting face-to-face offline Trades, you must ensure your personal safety. Do not agree to meet in suspicious locations or far from the city center (meeting locations must be agreed upon by both parties in advance).
  2. You fully understand the risks that may occur during offline Trades.
  3. When choosing a seller on the platform, do not make decisions solely based on whether the price is cheap. Please choose seller carefully.
  4. The order price will be based on the price at the time the order was placed. Neither party has the right to modify the price. The platform bears no responsibility for disputes arising from private negotiations to modify the price between parties.
  5. Other than the order chat window, please do not use any other channels or communication tools to avoid disclosing personal privacy. If both parties agree to use other contact tools, both parties bear their own security risks.
  6. The cryptocurrency involved in the order will be on hold after the order is generated and released after the seller confirms receipt of payment.
  7. Please do not click 'Paid' before face-to-face cash payment, otherwise, it may affect the normal use of your account.
  8. During the Trade, do not allow the other party to directly take your cash under any pretext – cash verification must be conducted in the presence of both transacting parties.
  9. Once an order is marked as completed, no appeal can be filed under any circumstances.

Sellers should note:

  1. When conducting face-to-face offline Trades, you must ensure your personal safety. Do not agree to meet in suspicious locations or far from the city center (meeting locations must be agreed upon by both parties in advance).
  2. You fully understand the risks that may occur during offline Trades.
  3. Other than the order chat window, please do not use any other channels or communication tools to avoid disclosing personal privacy. If both parties agree to use other contact tools, both parties bear their own security risks.
  4. The cryptocurrency involved in the order will be on hold after the order is generated and released after confirming receipt of payment. Please do not release crypto before receiving cash payment.
  5. The order price will be based on the price at the time the order was placed. Neither party has the right to modify the price. The platform bears no responsibility for disputes arising from private negotiations to modify the price between parties.
  6. Before confirming receipt of payment, the seller must carefully count and check the cash amount.
  7. After confirming receipt of payment, please transfer the assets to the buyer within 15 minutes.
  8. Once an order is marked as completed, no appeal can be filed under any circumstances.