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FAQ

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Top Questions
Top Questions
I haven't received the SMS codeHow do I complete identity verification level 1?How do I complete identity verification level 2?
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Getting Started
Getting Started
Switch to OKXFootball Cup Trading Competition rulesRules for contract vouchers
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Manage your account
Manage your account
How to verify OKX's ownership and balance of the wallet address？How to verify if your assets are included in the OKX Merkle tree?What can I do if my device is running in an unsafe environment?
Deposit
Deposit
Where to look for deposit address and tag/memoReasons for deposit/withdrawal suspensionWhat are untradable assets?
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Withdrawal
Withdrawal
Whitelist mode introduction (App)Whitelist mode introduction (Web)What should I do if I accidentally deposit crypto that OKX does not support?
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P2P Trading
P2P Trading
Updates on the P2P marketplace Ads recommendation logicTips to pick an offer on the P2P marketplaceAds sorting
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Earn
Earn
Savings User Guide (APP)Savings User Guide (Web)26. P2P Lending Tutorial (Mobile version)
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Spot & Margin
Spot & Margin
Crypto P&L Analysis（My portfolio） FAQWhat should I do if I receive the "Incorrect Date of Birth" error message in Upbit?Call Auction Mechanism
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Web3 Wallet
Web3 Wallet
How to choose a network when depositing or withdrawing crypto?Why hasn't my crypto arrived?How to add funds to my wallet?
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OKX Affiliates Program
OKX Affiliates Program
OKX Earn Referral campaign – earn USDT by inviting users to use EarnOKX Affiliate Program RulesOKX Sub-Affiliate Rules
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OKC
OKC
OKC Wallet GuideWhat is impermanent loss and how to calculate it？How to use OKC double addresses
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Block Trading
Block Trading
Block Trading BasicsSign up and OnboardingSign up
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Announcements

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Latest AnnouncementsLatest EventDeposit/Withdrawal Suspension/ResumptionP2P TradingSpot & Margin TradingDerivatives

Product documents

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Introduction to Unified AccountRisk ManagementTrading BotSpot & Margin TradingCopy Trading Perpetual Contracts

Latest news

P2P Trading

Updates on the P2P marketplace Ads recommendation logic

To continue providing the best P2P trading experience, we've launched the following feature on our platforms: Starting from December 22, 2022, the default sorting mechanism of ads in the P2P marketpla

2023-01-26
Latest Event

OKX Yield launched OKT-stOKT Yield Farming splits the $5,000 bonus daily

Dear OKX users, OKX Yield has launched OKT-stOKT yield farming (limited to PC and Android app). Time: Jan 16 - 29, 2023 Promotion A:Yield Farming to win $5,000 bonus daily During the event, OKT-stOKT

2023-01-20
Connect with OKXAbout OKXAPI documentationDownload OKX App